Scripture often uses anthropomorphism when discussing God (Genesis 3:8; 2 Chronicles 16:9). This is the case when the Old Testament speaks of Moses seeing God "face to face" (Exodus 33:11;
Deuteronomy 34:10
). That phrasing is not literal but communicates God's close relationship with Moses. Exodus 33 makes that distinction between figurative and literal clear when God later tells Moses that he cannot see His face and live (v. 20).
The New Testament affirms that no human being has literally seen God; only Christ has (John 1:18). But it also speaks of the time in which believers will be in God's presence and behold His glory (Matthew 5:8; 1 Corinthians 13:12; 1 John 3:2). Until that day, we approach God in prayer through the blood of Christ (Hebrews 4:14-16).
What do you picture when you think of a close relationship? Joined hands? Whispered words? An embrace? Physical closeness is often associated with close relationships. The Bible recognizes that and uses language to communicate it, including the phrase "face to face" to convey Moses' close relationship with God (Exodus 33:11).
God, indeed, had a special relationship with Moses, one that we would love to have ourselves. But the good news for believers is that, one day, we will be even closer to God than Moses was (and he'll be there, too!). We'll be in God's presence, experiencing His glory for eternity.
This thought can get us through the suffering that we experience in our beautiful but broken world. Today and every day of our life now, we can draw closer to God through His word, prayer, and through the indwelling presence of the Holy Spirit. But that glory is just a dim mirror of what awaits for us in eternity.